Reminder: Temporary Hold on New Orders after July 4th, 2021
I just wanted to give a reminder about the hold on new orders approaching on July, 4th, 2021 at 11:59pm EST.
If you haven't read my blog post about this already, here is a link to that:
I received a fair amount of questions on my last post so here is an FAQ:
Q: Does affect my existing order in the queue?
A: Any orders currently in the queue, or that are placed prior to the cut off, will be processed as usual. There is still a 5-6 week lead time estimated, but this may go down over the summer as we can focus solely on clearing out the queue.
Q: Is the website going to go down entirely?
A: No, I plan to keep some things available for purchase, such as mounting plates, parts, and fasteners, so that existing customers can still update or replace parts on their mounts as needed. Apparel will also stay available as this is handled by a 3rd party partner.
Q: Are you going out of business?
A: No, I do plan to return to selling mounts as soon as I'm able to find a suitable replacement to the expert help I'm losing. I started Foxx Mounts working solely on my own back in 2018, however it quickly became just too much for me to handle alone in my spare time after the day job. These days, we're even more popular, so it just wouldn't be realistic to continue as a one man show, or else lead times would get even longer than they already are. So the best course of action is to take a pause, train up some new talent, build up inventory of pre built mounts for some buffer, then come back online.
Q: When will you take orders again?
A: I don't have an exact date set in stone on this, as it depends on a number of factors. Ideally I would like to be back up and running prior to the holiday season, as that's historically when the bulk of our sales come in. But its going to be a moving target based on who I can find, and how quickly they can come up to speed.
Q: Can I be your new assistant / are you hiring?
A: This one is a bit more tricky. I got super lucky with my current assistant, as he was a student on the High school Robotics team I mentor, so I was already working with him in a technical environment for a few years, and knew his skillset, and had been training him for a while. So I was effectively bringing in someone I already knew very well.
Foxx Mount is run out of my home, rather than a fancy commercial business space, so its not really set up to just hire anyone in particular to start working for me. I need to get to know this person pretty well before I'm comfortable letting them work unattended in my home.
That said, I am open to options, so if you're in the southern New Hampshire area, and think its something you'd be interested in, send me a message.